Last updated: October 21, 2026

AIRMEX ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or make a purchase from our store.

1. Personal Information We Collect

When you visit our store, place an order, or contact us, we may collect the following information:

• Contact information: Your name, email address, phone number, and billing or shipping address.

• Order information: Products purchased, order details, payment status, and transaction-related information.

• Device information: Your IP address, browser type, time zone, and information about how you interact with our website.

• Customer support information: Information you provide when contacting us with questions or requests.

We collect only the information reasonably necessary to operate our store and provide our services.

2. How We Use Your Information

We may use your personal information to:

• Process and fulfill orders.

• Arrange payments, refunds, and order cancellations.

• Communicate with you about your purchases.

• Respond to customer service inquiries.

• Improve our website, products, and shopping experience.

• Detect, investigate, and prevent fraudulent or unauthorized transactions.

• Comply with applicable legal and regulatory obligations.

• Send promotional communications where permitted by law and, when required, with your consent.

3. Payment Information

Payments made through our store may be processed by third-party payment providers.

We do not necessarily receive or store your complete payment card details. Payment providers process your information according to their own privacy policies and security practices.

Please review the privacy policies of the payment providers you use for additional information about how they handle your data.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, remember preferences, analyze website traffic, and enhance your shopping experience.

You may be able to manage cookies through your browser settings. Disabling certain cookies may affect some website features.

Where required by law, we will request consent before using non-essential cookies or tracking technologies.

5. Sharing Your Personal Information

We may share your personal information with trusted third parties when necessary to operate our business, including:

• Shopify: Our e-commerce platform, which helps us operate our online store.

• Payment providers: To process payments and refunds.

• Shipping and fulfillment providers: To deliver orders, where applicable.

• Analytics and technology providers: To understand website performance and improve our services.

• Legal authorities: When disclosure is required by law or necessary to protect our legal rights.

We do not sell your personal information in exchange for money. We may use third-party advertising or analytics services, which may involve data sharing subject to applicable law and your privacy choices.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, including processing orders, maintaining business records, resolving disputes, and complying with legal obligations.

When information is no longer required, we will take appropriate steps to delete it or otherwise handle it in accordance with applicable law.

7. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to the personal information we hold about you.

• Request correction of inaccurate personal information.

• Request deletion of your personal information.

• Object to or restrict certain processing activities.

• Withdraw consent where processing is based on consent.

• Opt out of certain targeted advertising or data-sharing activities, where applicable.

• Request a copy of your personal information in a portable format, where applicable.

To exercise any applicable privacy rights, please contact us using the details provided below.

We may need to verify your identity before processing your request.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites.

We encourage you to review their privacy policies before providing personal information.

10. Children's Privacy

Our store is not intended to knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided us with personal information inappropriately, please contact us so that we can review the matter and take appropriate action.

11. International Data Transfers

Your personal information may be processed or stored in countries other than your country of residence, depending on the services we use.

Where required by applicable law, we will take appropriate measures to ensure that international transfers of personal information receive the necessary protection.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or other operational needs.

Any updates will be published on this page with a revised "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your applicable privacy rights, please contact us:

Store Name: AIRMEX
Email: contact@airmex.store
Phone: +1 646-209-9461